Contact us
We aim to acknowledge every message within 24 hours.
Support
For help with your Kendra operations — billing, applications, document uploads, sign-in problems, or feature questions — reach us by either of the channels below. We answer in English, Marathi, and Hindi.
Email: [email protected]
WhatsApp: +91 92720 96203
Office hours: Monday–Saturday, 10:00 AM – 7:00 PM IST
Acknowledgement: within 24 hours (faster on WhatsApp during office hours)
Delete your account or data
If you only want to delete your account and data, you don't need to email — use the in-app self-service flow. See how to delete your account & data for the exact steps, including the email fallback for users who can't sign in.
Privacy & grievance redressal
For data protection concerns, deletion or correction requests, or any matter related to the Privacy Policy or the Digital Personal Data Protection Act, 2023, contact our Grievance Officer appointed under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:
Grievance Officer: Mahesh Rameshrao Tambe
Email: [email protected]
Acknowledgement: within 24 hours
Resolution: within 30 days
Registered office
DIGISETU SERVICES PRIVATE LIMITED
Milkat No. 723, Near Jilha M Bank, Paithan, Vihamandwa,
Chhatrapati Sambhajinagar, Maharashtra 431137, India
Postal mail addressed to the office will reach our Grievance Officer. For faster handling please email instead — physical mail receipts can take 7–10 business days to process.
Partnerships & press
For partnership proposals, government tie-ups, distributor enquiries, or press requests, email us at [email protected] with a brief one-paragraph summary and we'll route you to the right person.